Microsoft 63XPL/PS Manuel d'utilisateur télécharger pdf (Page 110)

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Customer Technical Support

WEB support

If you cannot find the answer and help from manual, you can visit HiTi’s

website. You can get new driver, updated application and more templates

here.

Customer Support Center

If your HiTi products cannot operate function normal, and the products are in

one-year period from the time you purchase, free service is provided. Before

placing a call for help, please make sure that:

1. You have checked your Quick Install Guide for these procedures.

2. You have checked this Manual for troubleshooting tips.

3. You have checked HiTi website for help.

4. If you buy this product from distributors, you need to contact them to get

help.

Please support following information, and we can solve your problem in the

fastest way.

1. Printer S/N.

2. Printer Model No.

3. Printer driver version (you can get it from "Control Panel/Printer/HiTi 63x

photo printer/Properties/About")

4. PhotoDesiree version. (you can get version number from PhotoDesiree)

5. Brand name/Model/System configuration of your PC.

6. Windows version (such as Windows 98 se)

7. Application name and version (such as PhotoShop 6.0), when you used

this printer and occurred error at the same time.

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Microsoft 63XPL/PS Manuel d'utilisateur Page 110