Operating InstructionsTroubleshootingRead this manual carefully before you use this machine and keep it handy for future reference. For safe and corre
2Names of Major OptionsMajor options of this machine are referred to as follows in this manual:• Auto Document Feeder → ADF• Booklet Finisher SR3020 →
Adding paper, Toner and Staples926MaintenanceThis section explains how to adjust the color registration and gradation by spec-ifying the settings in [
Maintenance936C Press [Color Registration].D Press [OK].Auto color registration takes about fifty seconds. When it is completed, thedisplay returns to
Adding paper, Toner and Staples946Auto Color CalibrationIf a certain color is strong or the color of the copy differs from the original, adjustthe yel
Maintenance956C Press [Auto Color Calibration].D Press [Start].E Press [Start Printing] and a test pattern will be printed.F Place the test pattern on
Adding paper, Toner and Staples966Note❒ When performing the auto color calibration from the copy function, press[Start] under Copier Function. When pe
Maintenance976Returning to the Previous Setting“Previous Setting” means to return to the previous status before any changes.A Press [Previous Setting]
Adding paper, Toner and Staples986Adding StaplesThis section explains what to do when staples need replacing.R CAUTION:Important❒ Stapling failures or
Adding Staples996Finisher SR3030 and Booklet Finisher SR3020The following procedure explains how to add staples to the Finisher SR3030 andBooklet Fini
Adding paper, Toner and Staples1006Booklet Finisher SR3020 (Saddle Stitch)The following procedure explains how to add staples to the Booklet FinisherS
Replacing the Stamp Cartridge1016Replacing the Stamp CartridgeIf the transmission stamp becomes faint, replace the cartridge.Important❒ This stamp car
31. When the Machine DoesNot Operate As wantedThis chapter explains basic troubleshooting procedures that are applicable to allfunctions of this machi
Adding paper, Toner and Staples1026D Pull out the old stamp cartridge.E Insert the new stamp cartridge.Push in the cartridge until the metal parts are
1037. Clearing MisfeedsThis chapter explains what to do when paper or originals misfeed (becomejammed inside the machine).Removing Jammed PaperR CAUTI
Clearing Misfeeds1047Locating Jammed PaperIf a misfeed happens, remove the misfed paper or original following the proce-dures stated on the sticker on
Removing Jammed Paper1057C When all jammed paper are removed, restore the machine to the originalstate.Note❒ More than one misfeed may be indicated. W
Clearing Misfeeds1067• When C is lit• When D is litAQE011SAQE012S
Removing Jammed Paper1077• When P is lit (when ADF is installed)• When R is lit (when SR790 is installed)AQE013SAQE014S
Clearing Misfeeds1087• When R1 - R8 is lit (when Finisher SR3030 is installed)AQE015S
Removing Jammed Paper1097• When R1 - R12 is lit (when Booklet Finisher SR3020 is installed)AQE016S
Clearing Misfeeds1107• When Y is lit (when Wide Large Capacity Tray is installed)• When Z1 is litNote❒ Inside the finisher, or inside the front cover,
Removing Jammed Staples1117Removing Jammed StaplesThis section explains how to remove jammed staples.R CAUTION:Important❒ Curled paper may cause stapl
When the Machine Does Not Operate As wanted41Panel ToneThe following table explains the meaning of the various beep patterns that themachine produces
Clearing Misfeeds1127Finisher SR3030 and Booklet Finisher SR3020The following procedure explains how to remove jammed staples from the Fin-isher SR303
Removing Jammed Staples1137Booklet Finisher SR3020 (Saddle Stitch)The following procedure explains how to remove jammed staples from theBooklet Finish
Clearing Misfeeds1147Removing Punch WasteThis section explains how to remove punch waste.Note❒ While “Hole Punch Receptacle is full.” is displayed, yo
Removing Punch Waste1157C Reinstall the punch waste box.D Close the finisher front cover.“Hole Punch Receptacle is full.” disappears.Note❒ If you do n
Clearing Misfeeds1167
1178. RemarksThis chapter describes how to maintain and operate the machine.Where to Put Your MachineThis section provides precautions for installatio
Remarks1188Environments to avoid• Locations exposed to direct sunlight or other sources of strong light (morethan 1,500 lux).• Locations directly expo
Where to Put Your Machine1198MovingThe following describes precautions when moving the machine.R CAUTION:R CAUTION:R CAUTION:Important❒ Be careful whe
Remarks1208Power ConnectionThe following explains power supply.R WARNING:R WARNING:R WARNING:R CAUTION:R CAUTION:• Make sure the plug is inserted firm
Where to Put Your Machine1218Access to the MachinePlace the machine near the power source, providing the clearance areas shown.1. Rear: 10 cm (4”) or
Checking Machine Status and Settings51Checking Machine Status and SettingsYou can check the machine's system status.❖ Maintenance InfoYou can che
Remarks1228Maintaining Your MachineIf the exposure glass, exposure glass cover, or ADF belt is dirty, copy clarity maybe reduced. Clean these parts if
Maintaining Your Machine1238Cleaning the Exposure Glass CoverThe following procedure explains how to clean the exposure glass cover.Cleaning the Auto
Remarks1248Cleaning the Dustproof GlassThe dustproof glass may require cleaning if white lines appear on the print sideof the document.Important❒ Do n
125INDEXAAccess to the Machine, 121AddingPaper, 79Staples, 98Toner, 89Adding StaplesBooklet Finisher SR3020, 99, 100Finisher SR3030, 99Fin
126 EN USA B222-7757MMachine Address Info, 5Machine environment, 117Maintaining Your Machine, 122Maintenance, 92Maintenance Info, 5Manuals f
In accordance with IEC 60417, this machine uses the following symbols for the main power switch: a means POWER ON.b means POWER OFF.c means STAND BY.C
Operating Instructions TroubleshootingType for C3535/DSc535/LD435c/Aficio MP 3500 Type for C4540/DSc545/LD445c/Aficio MP 4500Type for C4540g/DSc545g/A
When the Machine Does Not Operate As wanted61❖ Machine Address InfoYou can check the following items under [Machine Address Info]:• [Fax No.]Displays
Checking Machine Status and Settings71A On the control panel, press [System Status] on the control panel.B Press each tab and check the contents.C Aft
When the Machine Does Not Operate As wanted81When an Indicator to the Right of a Function Key is LitWhen an indicator to the right of a function key l
When You Have Problems Operating the Machine91When You Have Problems Operating the MachineThe following chart gives explanations of common problems an
When the Machine Does Not Operate As wanted101“Memory is full. Do you want to store scanned file?” appears.The scanned originals ex-ceed the number of
When You Have Problems Operating the Machine111Misfeeds occur frequently.The tray's side fences may not be locked.• Remove the paper. See p.103 “
IntroductionThis manual contains detailed instructions and notes on the operation and use of this machine. For yoursafety and benefit, read this manua
When the Machine Does Not Operate As wanted121❖ Document ServerProblem Cause Solution“Exceeded max. number of pages per file. Do you want to store the
When You Have Problems Operating the Machine131Note❒ If you cannot make copies as you want because of paper type, paper size, orpaper capacity problem
When the Machine Does Not Operate As wanted141When a Job is Not PerformedIf you cannot execute a function, it may be that the machine is being held up
When a Job is Not Performed151Mode after you select CopyInterrupt CopyingFacsimile PrinterScannerTWAINDocument ServerDeskTopBinderWeb Document ServerM
When the Machine Does Not Operate As wanted161FacsimileTransmissionMemory Transmission *3 *3 *3 *7 →Immediate Transmission××××××× *3 × *3 *2 ××××
When a Job is Not Performed171TWAINScanning××××××××× ×××××Document ServerOperations for Docu-ment Server×××Scanning a Document to Store in Doc-ument S
When the Machine Does Not Operate As wanted181*1Simultaneous operations are only possible after the preceding job documents are allscanned and [New Jo
192. Troubleshooting WhenUsing the Copy FunctionThis chapter explains likely causes of and possible solutions for copier functionproblems.When a Messa
Troubleshooting When Using the Copy Function202Cannot punch this paper size. The Punch function can-not be used with paper size selected.The following
When a Message Appears212File being stored exceeded max. number of pages per file. Copying will be stopped.The scanned originals have too many pages t
iManuals for This MachineRefer to the manuals that are relevant to what you want to do with the machine.❖ About This MachineBe sure to read the Safety
Troubleshooting When Using the Copy Function222Referencep.9 “When You Have Problems Operating the Machine”Please wait.The destination list is be-ing u
When You Cannot Make Clear Copies232When You Cannot Make Clear CopiesThis section explains likely causes of and possible solutions for unclear copies.
Troubleshooting When Using the Copy Function242Images appear only par-tially colored.The paper is damp. Use paper that has been stored in the recommen
When You Cannot Make Copies As Wanted252When You Cannot Make Copies As WantedThis section explains likely causes of and possible solutions for unclear
Troubleshooting When Using the Copy Function262❖ EditCopies are not stapled. The number of copies ex-ceeds the capacity of the stapler.Check the stapl
When You Cannot Make Copies As Wanted272❖ Stamp❖ CombineIn Margin Adjustment mode, parts of the origi-nal image are not copied.You set a wide erased m
Troubleshooting When Using the Copy Function282❖ DuplexProblem Cause SolutionCannot print in duplex mode.You have loaded paper on the bypass tray.Remo
When You Cannot Make Copies As Wanted292When Memory is FullThis section explains likely causes of and possible solutions for problems relatedto full m
Troubleshooting When Using the Copy Function302
313. Troubleshooting WhenUsing the Facsimile FunctionThis chapter explains likely causes of and possible solutions for facsimile func-tion problems.Ad
ii❖ Other manuals•Information• PostScript3 Supplement•UNIX Supplement• Manuals for DeskTopBinder LiteNote❒ Manuals provided are specific to machine ty
Troubleshooting When Using the Facsimile Function323C Check that [General Settings] screen appears.D Press [Adjust Sound Volume].E Press [Lower] or [L
When a Message Appears333When a Message AppearsThis section explains the machine's main messages. If other messages appear,follow their instructi
Troubleshooting When Using the Facsimile Function343Updating the des-tination list... Please wait. Specified desti-nation(s) or sender's name has
When a Message Appears353Exceeded time limit for LDAP server search. Check the server status.A network error has oc-curred and connection has failed.T
Troubleshooting When Using the Facsimile Function363Check whether there are any network problems.{13-10}The alias telephone num-ber you entered is al-
When a Message Appears373Check whether there are any network problems.{14-09}E-mail transmission was refused by SMTP authen-tication, POP before SMTP
Troubleshooting When Using the Facsimile Function383Check whether there are any network problems.{15-03}No machine e-mail ad-dress is programmed.• Che
When a Message Appears393Note❒ If the “Check whether there are any network problems.” message ap-pears, the machine is not correctly connected to the
Troubleshooting When Using the Facsimile Function403When You Cannot Send or Receive Fax Messages as WantedThis section explains likely causes of and p
When You Cannot Send or Receive Fax Messages as Wanted413❖ Reception❖ PrintingTo cancel a Memory Transmission.- If the original is being sent or if it
iiiTABLE OF CONTENTSManuals for This Machine ...iHow to Read This M
Troubleshooting When Using the Facsimile Function423Misfeeds occur frequently.The paper is damp. Use paper that has been stored in the recommended tem
When You Cannot Send or Receive Fax Messages as Wanted433❖ OthersWhen Memory is FullThis section explains likely causes of and possible solutions for
Troubleshooting When Using the Facsimile Function443If an Error Report is PrintedAn Error Report is printed if a document cannot be successfully sent
Turning Off the Main Power / In the Event of Power Failure453Turning Off the Main Power / In the Event of Power FailureThis section explains the machi
Troubleshooting When Using the Facsimile Function463When an Error Occurs Using Internet FaxThis section explains reports that the machine sends if an
474. Troubleshooting WhenUsing the Printer FunctionThis chapter explains likely causes of and possible solutions for printer functionproblems.When a M
Troubleshooting When Using the Printer Function484Windows 2000This section explains the procedure under Windows 2000.A On the [Start] menu, point to [
When a Message Appears during Installation of the Printer Driver494Windows NT 4.0This section explains the procedure under Windows NT 4.0.A On the [St
Troubleshooting When Using the Printer Function504If USB Connection FailsThis section explains how to troubleshoot a problem related to USB connection
When a Message Appears514When a Message AppearsThis section describes the principal messages that appear on the panel display.If a message not describ
ivWhen You Cannot Print...54Other Printing Problems ...
Troubleshooting When Using the Printer Function524Alert MessagesThis section describes the machine Alert messages. Message Cause SolutionCannot connec
When a Message Appears534Checking the Error LogIf files could not be stored due to printing errors, identify the cause of the errorsby checking the er
Troubleshooting When Using the Printer Function544When You Cannot PrintUse the following procedures if printing does not start even after performing[P
When You Cannot Print554If the printing does not start, consult your service representative.Printing does not start. If the machine is operat-ing in a
Troubleshooting When Using the Printer Function564❖ When the machine is connected to the computer using the interface cableThe following shows how to
Other Printing Problems574Other Printing ProblemsThis section explains likely causes of and possible solutions for problems thatcan occur when printin
Troubleshooting When Using the Printer Function584Images are printed at slant.The tray's side fences might not be locked.Check the side fences ar
Other Printing Problems594There is considerable delay between the print start instruction and actual printing.Processing time de-pends on data vol-ume
Troubleshooting When Using the Printer Function604Page layout is not as expected.Print areas differ de-pending on machine used. Information that fits
Other Printing Problems614When using Windows 95 / 98 / Me / 2000 / XP, Windows Server 2003, or Windows NT 4.0, combined printing or booklet printing d
v7. Clearing MisfeedsRemoving Jammed Paper ...103Locating Jammed Paper .
Troubleshooting When Using the Printer Function624If the problem cannot be solved, contact your service representative.PDF files do not print out/cann
When PictBridge Printing Does Not Work634When PictBridge Printing Does Not WorkThis section explains likely causes and possible solutions for problems
Troubleshooting When Using the Printer Function644
655. Troubleshooting WhenUsing the Scanner FunctionThis chapter explains likely causes of and possible solutions for scanner functionproblems.When Sca
Troubleshooting When Using the Scanner Function665When You Cannot Send Scanned FilesThe following sections explain likely causes of and solutions for
When You Cannot Send Scanned Files675When Stored Files Cannot be EditedThis section explains likely causes of and possible solutions for the TWAIN dri
Troubleshooting When Using the Scanner Function685When a Message is DisplayedThis section explains likely causes of and possible solutions for error m
When a Message is Displayed695Exceeded max. number of files which can be sent at the same time. Reduce the number of the selected files.The number of
Troubleshooting When Using the Scanner Function705Cannot find the specified path. Please check the settings.The destination comput-er name or folder n
When a Message is Displayed715Connection with the destination has failed. Check the status and connection. To check the current status, press [Scanned
vi
Troubleshooting When Using the Scanner Function725Output buffer is full. Sending the data has been cancelled. Please try again later.Too many jobs are
When a Message is Displayed735The entered path is not correct. Please re-enter.The entered path format is incorrect.Confirm the destination computer a
Troubleshooting When Using the Scanner Function745Exceeded max. data capacity.Check the scanning reso-lution, then reset original(s).The scanned origi
When a Message is Displayed755When a Message is Displayed on the Client ComputerThis section explains likely causes of and possible solutions for the
Troubleshooting When Using the Scanner Function765Scanner is not available on the specified device.The TWAIN scanner function cannot be used on this m
When a Message is Displayed775Insufficient mem-ory. Reduce the scanning area.Scanner memory is insuf-ficient.• Reset the scan size.• Lower the resolut
Troubleshooting When Using the Scanner Function785Scanner is in use for other func-tion. Please wait.A function of the machine other than the scanner
796. Adding paper, Toner andStaplesThis chapter explains troubleshooting procedures that are applicable to all themachine's functions.Loading pap
Adding paper, Toner and Staples806Loading Paper into the Paper TraysThe following procedure explains loading paper (in paper tray 2 as an example).Imp
Loading paper816Loading Paper into the Large Capacity Tray (LCT)The following procedure explains loading paper into the large capacity tray(LCT).Impor
1How to Read This ManualSymbolsThis manual uses the following symbols:Indicates important safety notes.Ignoring these notes could result in serious in
Adding paper, Toner and Staples826Orientation-Fixed Paper or Two-Sided PaperThe following explains loading paper whose orientation and print side is s
Changing the Paper Size836Changing the Paper SizeThis section explains how to change a paper size.Procedures for changing the paper size differ depend
Adding paper, Toner and Staples846Changing the Paper Size in the Paper TrayThe following procedure explains how to change a paper size in the paper tr
Changing the Paper Size856E Slide the end fence until it is aligned with the size of paper to you want toload.F Square the paper and load it print sid
Adding paper, Toner and Staples866Changing to a Size That is Not Automatically DetectedIf you load a paper size that is not selected automatically, yo
Changing the Paper Size876C Press [Tray Paper Settings] tab.D Select the tray for which you want to change the paper settings.Press either of [Tray Pa
Adding paper, Toner and Staples886F Press the {User Tools / Counter} key.The initial display is shown.Note❒ If you want to print on paper that is sele
Adding Toner896Adding TonerThis section explains adding and storing toner.R WARNING:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAUTION:R CAUT
Adding paper, Toner and Staples906Important❒ Fault may occur if you use toner other than the recommended type.❒ When adding toner, do not turn off the
Adding Toner916When Toner RemainsToner can remain inside the toner cartridge in certain environments. If this hap-pens, set the toner cartridge again.
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